Shipping Information
Everything you need to know about delivery options and timelines.
Cottbus & Berlin Local Delivery
Same-day delivery within 5 km of our Cottbus and Berlin shops. Free over €25, otherwise a €5 delivery fee. Cash on delivery is available within the same 5 km.
DPD Germany-Wide
Beyond 5 km we ship with DPD, with full parcel tracking. No same-day delivery — the delivery time depends on DPD. Free over €25, otherwise a €4.99 shipping fee.
Thermal Packaging
Orders containing frozen items shipped by DPD travel in a thermal box for a €2.50 surcharge. Orders delivered locally within 5 km of our shops get no thermal box and pay no thermal fee.
Order Cutoff Times
Local delivery: ordered 9:00–13:00 → delivered 14:00–16:00 · ordered 13:00–18:00 → delivered 19:00–21:00 · ordered after 18:00 → delivered the next delivery day. We do not deliver on Sundays: orders placed on Saturday after 18:00 or on a Sunday are delivered on Monday, 14:00–16:00. DPD orders are handed to DPD the next business morning; delivery time depends on DPD.
Shipping Rates Summary
| Method | Zone | Cost | Time |
|---|---|---|---|
| Local Delivery | Within 5 km of our Cottbus & Berlin shops | Free over €25, else €5 | Same day (14–16 or 19–21), Monday–Saturday, no Sunday delivery |
| DPD Standard | Beyond 5 km (Germany-wide) | Free over €25, else €4.99 | Depends on DPD |
| Thermal Add-on | DPD orders only (no box within 5 km) | €2.50 | — |